Privacy Policy

Information We Collect

We may collect information you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Mailing or event address
• Event type and preferred event date
• Estimated number of players or guests
• Organization, school, camp, or company name
• Information submitted through event inquiry forms
• Information submitted through waivers, including participant and parent/guardian information
• Electronic signatures and consent selections
• Other information you choose to provide when communicating with us

Our website may also automatically collect certain technical information, such as IP address, browser type, device information, pages visited, referring website, and website usage information.

How We Use Your Information

We may use information we collect to:

• Respond to inquiries and requests
• Provide pricing and availability
• Plan, schedule, and provide events
• Prepare contracts, invoices, and event documentation
• Process and maintain waivers
• Communicate with you regarding an inquiry, booking, payment, or upcoming event
• Provide customer service
• Improve our website, services, and customer experience
• Measure website and advertising performance
• Send promotional communications where permitted by law and based on applicable consent
• Maintain business records and comply with legal obligations

Laser Tag On The Go does not sell your personal information.

Text Messages and Email Communications

If you provide your phone number or email address, we may use it to communicate with you regarding your inquiry, event, booking, or other services you have requested.

Where you have provided the appropriate consent, we may also send promotional or marketing communications.

Message and data rates may apply to text messages. Message frequency may vary. You may opt out of marketing text messages at any time by replying STOP. You may receive a confirmation message after opting out.

Mobile information will not be sold or shared with third parties for their own marketing or promotional purposes. We may share information with service providers when necessary to provide messaging and other services on our behalf.

Children and Participant Information

Laser Tag On The Go provides entertainment services that are frequently used by children and families. When information concerning a minor is required for an event or waiver, it should be provided by the minor's parent, legal guardian, or another authorized adult as applicable.

We use participant information for purposes related to operating the event, maintaining waivers, safety, recordkeeping, and other legitimate business purposes.

Payments

Payments may be processed through third-party payment processors. Payment processors may collect payment card and transaction information necessary to complete a transaction.

Laser Tag On The Go does not intentionally store complete credit or debit card numbers on its website. Payment information handled by a payment processor is subject to that provider's applicable security and privacy practices.

Cookies, Analytics and Advertising

Our website may use cookies and similar technologies to operate the website, understand how visitors interact with it, measure website performance, and evaluate advertising campaigns.

We may use analytics and advertising services, including services provided by Google, to help us understand website traffic and measure the effectiveness of our advertising.

Depending on your browser and applicable privacy controls, you may be able to restrict or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Service Providers

We may use trusted service providers to help operate our business and website. These may include providers of website hosting, customer relationship management, email and text communications, payment processing, analytics, advertising, electronic forms, waivers, and other business services.

These providers may process personal information as necessary to perform services on our behalf and subject to applicable contractual, legal, and privacy requirements.

We do not sell personal information to these service providers.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and event records, fulfill legal or contractual obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information in our possession.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Your Choices

You may contact us to request access to, correction of, or deletion of certain personal information we maintain about you, subject to applicable legal, contractual, and recordkeeping requirements.

You may also unsubscribe from marketing emails using the unsubscribe option included in those communications and opt out of marketing text messages by replying STOP.

Third-Party Websites

Our website may contain links to websites or services operated by third parties. Laser Tag On The Go is not responsible for the privacy practices or content of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, technology, or legal requirements. When changes are made, the "Last Updated" date at the top of this page will be revised.

Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact:

Laser Tag On The Go, LLC
2 Nutmeg Circle
Monroe, CT 06468
Email: info@lasertagonthego.net
Phone: 203-564-9335